The Importance of Client Consultation Cards

Client Consultation Cards protect you in the unlikely event of a client making an insurance claim against you. They strictly show that you took all the steps required as a therapist and provides you with the necessary health information of the client. Based on their answers you can make the informed decision to either proceed with the treatment, suggest an alternative treatment that would be better suited toward the client or completely avoid the treatment.

Client consultations are a crucial part of being in the professional beauty industry. They protect both the client and you, thereby ensuring that you do not perform any treatments on a client that may be detrimental to their well being.

Consultation forms are part of a criterion for standard legal operating procedure in the Beauty Industry. Therefore, they should be drilled into any beauty professional’s routine from day one. A consultation card is used to find out if there are any contra-indications which may prevent the beauty therapist from carrying out a treatment. All salon professionals carrying out treatments must keep their client’s consultation cards safely stored them in a lockable cabinet to comply with the data protection act.

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The client consultation information should include:

You should also remember to:

  • Personal details
  • Medical History
  • Contra-Indications
  • Clients lifestyle
  • Treatment record
  • Have the client sign the form
  • Review the form
  • Question anything that is unclear

You should only carry out a treatment after surgery if a written letter from a doctor is given to you before the treatment is carried out.

When carrying out a client consultation you should be looking for contra-indications to the treatment. Contra-Indications are health conditions that the client may have which mean you should be cautious or possibly avoid working on those specific areas of the body. In more extreme cases you may need to avoid treatment altogether.

It is important that you check with your insurance company to determine which contra-indications they require you to check for; the list of contra-indications can differ between insurers. The company will only cover claims against you that take this list into account.

If the client is a regular, you should ask them to check the consultation form that they have filled in and inform you of any changes. Based on the reviewed information you can decide whether or not to proceed with the treatment.

Following the treatment, you should make notes of any significant observations that you made during the session. Moreover, you should communicate these to the client in the form of after care advice.

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